Wellington Water has had an excellent year, uniting the business into a high-performing organisation.
Our company Chairman John Strahl and Chief Executive Colin Crampton talk about this in the videos below.
Formal measures of our performance are captured in several statements of service. You can see how we performed against these, or look through the site to find out more about what we’ve been up to over the year to 30 June 2016.
You’re at the heart of everything we do
We’ve been in a growth phase of formalising new structures within the business, moving from a compliance-orientated Infrastructure Company to a Service Delivery Company – connecting directly to our customers.
Trusted advisor relationships
We work within a Trusted Advisor model, working closely with our client councils as one team.
With strong relationships, we are moving towards our clients engaging with our clients to get direction from them about where future investment should be prioritised.
Te Awarua-o-Porirua Whaitua Committee
This year we helped Te Awarua-o-Porirua Whaitua Committee gain insight into the complexity of managing three waters in the catchment. We looked at the implications for setting limits for water quality (sediment and metal contaminants) and quantity.
The region we live, work and play in is vulnerable to major system shocks, such as earthquakes. We’re working hard to build a regional approach that will help us recover as quickly as possible.
Porirua’s wastewater treatment plant upgrades
With significant investment in the Porirua Wastewater Treatment Plant we’ve reduced waste going to the Spicer Landfill, saved money, and improved the quality of effluent entering the ocean.